PLACING ORDERS
- Bare root orders can be placed via the web site ordering system, mail, fax or email.
- All orders, apart from the web site ordering system, must include your signature.
- If you require specific height/caliper specifications for grafting purposes, please state them on your order.
- If you have a deadline for arrival, please make the date clear on your order.
- If you have any unforeseen circumstances, you need to cancel items or your entire order, please notify us as soon as possible.
MINIMUM ORDERS
- Due to the wholesale nature of our business, we do have minimum order requirements:
- Seedlings - minimum 50 per variety
- Super Grade Seedlings - minimum 50 per variety
- Premium Seedlings - minimum 25 per variety
- Rooted Cuttings - minimum 25 per variety
- Second Year Trees - minimum 25 per variety
- Grafted Trees - minimum 5 per variety
- Cutting Grown Trees - minimum 10 per variety
- Catalogue prices are excluding GST
AVAILABILITY/CONFIRMATION
- Updates on availability will be posted on our website.
- Order confirmation is sent via telephone, fax or email.
SHIPPING
- Collection from the nursery: 3590 Yarra Junction – Noojee Rd, Piedmont, VIC, 3833
- Collection from City Office - Kew, VIC.
- Collection from NGIV Trade Day - Scoresby, VIC
- Australia Post- all states
- Transport Carriers- all states
PAYMENT
- Our terms are strictly 30 days NET.
- Visa and Master Card payments are accepted (1% surcharge applies).
- Payment in advance of shipment is required until credit is established.
- A full list of Terms and Conditions are available on our website.